Hiring a commercial painting company can be a daunting task, especially if it's your first time. A good painting company is necessary to provide quality work, but how do you determine if a painting company is a good fit for your project? Well, customer reviews are an essential aspect of finding the right commercial painting company. In this blog, we'll highlight the critical factors to consider when reading commercial painting company reviews.
The best commercial painting company reviews are consistent. You'll notice that most reviews reflect the same experiences about the work quality, timelines, communication, and customer service. A good painting company will have several positive reviews that highlight the same aspects of their work. If almost every review speaks poorly about the same aspect, such as customer service or on-time delivery, it's probably a red flag.
Reviews that contain specific details about a painting company's work are more trustworthy. Look for reviews that mention the commercial painting company's communication, cleanliness, and work quality. Reviews that focus on vague aspects like "they did a great job" or "they were professional" might not be as helpful. Specific details about a painting company's work will provide insight into what you can expect from working with them.
Review authenticity is vital in making an informed decision when hiring a commercial painting company. Be wary of reviews on commercial painting company websites that appear to be too good to be true. Check for third-party sites like Angie's List and Yelp, where reviewers often submit honest opinions. Additionally, take the time to read reviews in their entirety to understand the reviewer's thought process fully.
When you start reading reviews, take note of the company's responses to both positive and negative reviews. Current and future clients will see how a company responds to negative reviews. If the painting company is responsive to negative feedback, it indicates a willingness to provide adequate customer service. Additionally, look for companies that thank customers who provide positive reviews. It shows that they care, and it encourages others to give their opinion.
Not all commercial painting companies are created equal, and not all will have experience in the type of work you need. Therefore, look for commercial painting company reviews that show they have experience with similar projects. If you need exterior painting for commercial buildings, do not solely rely on reviews that focus on interior painting. Conversely, if you require painting services for a small business, don't rely on reviews that reflect big corporations. Ensure that the reviews you read align with your business's needs.
Choosing the right commercial painting company can be a challenging task, but with the insights you gain from this blog, you'll be better equipped to make an informed decision. When reading reviews, prioritize consistency, specificity, and authenticity. Evaluate the painting company's response to reviews and look for consistency with your needs. When you need a reliable commercial painting company in Orlando, FL, look no further than Lakestone Painting. Contact us today for a free consultation, and let's discuss your commercial painting needs.